Privacy Policy

Privacy Policy for Fern and Fae Massage

Effective Date: 1/1/2025

Fern and Fae Massage LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

1.1. Personal Information:

  • Name, email address, phone number, and any other details you provide when scheduling appointments or contacting us.
  • Payment information when processing transactions.

1.2. Non-Personal Information:

  • Browser type, operating system, and device information.
  • IP address, geolocation data, and browsing behavior on our website.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To schedule and manage your appointments.
  • To process payments securely.
  • To communicate with you regarding your inquiries or bookings.
  • To improve our website and services.
  • To comply with legal obligations and resolve disputes.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and gather analytics. By using our site, you agree to the use of cookies. You can manage or disable cookies in your browser settings, but doing so may affect your experience on our site.

4. Sharing Your Information

We do not sell or rent your information. We may share your information:

  • With third-party service providers to facilitate appointment scheduling, payment processing, or other services.
  • As required by law, such as in response to legal processes or government requests.
  • To protect our rights, property, or safety and those of others.
  • No mobile opt in data needs to be shared with third parties.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving marketing communications.
  • Request more information about how your data is used. To exercise these rights, please contact us at [Insert Contact Information].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting. We encourage you to review this page periodically to stay informed about our practices.

Contact Us For questions or concerns about this Privacy Policy or how your information is handled, contact us at:

  • Email: hello@fernandfae.com
  • Phone: 360-313-6465
  • Address: 100 E 19th St #500 Vancouver, WA 98663