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Privacy Policy
Fern and Fae Massage
Effective Date:12/10/2024
Fern and Fae Massage (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
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- Information We Collect
We collect the following types of information:
- Personal Information:
- Name, email address, phone number, and any other details you provide when scheduling appointments or contacting us.
- Payment information when processing transactions.
- Non-Personal Information:
- Browser type, operating system, and device information.
- IP address, geolocation data, and browsing behavior on our website.
- How We Use Your Information
We use the collected information for the following purposes:
- To schedule and manage your appointments.
- To process payments securely.
- To communicate with you regarding your inquiries or bookings.
- To improve our website and services.
- To comply with legal obligations and resolve disputes.
- Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and gather analytics. By using our site, you agree to the use of cookies. You can manage or disable cookies in your browser settings, but doing so may affect your experience on our site.
- Sharing Your Information
We do not sell or rent your information. We may share your information:
- With third-party service providers to facilitate appointment scheduling, payment processing, or other services.
- As required by law, such as in response to legal processes or government requests.
- To protect our rights, property, or safety and those of others.
- Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing communications.
- Request more information about how your data is used.
To exercise these rights, please contact us at [Insert Contact Information].
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
- Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting. We encourage you to review this page periodically to stay informed about our practices.
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Contact Us
For questions or concerns about this Privacy Policy or how your information is handled, contact us at:
- Email: Hello@Fernandfae.com
- Phone: (360)313-6465
- Address: 100 E 19th St. Suite 500 Vancouver, WA 98663
Terms of Use: SMS Compliance
Effective Date: December 10th, 2024
These Terms of Use (“Terms”) govern your use of SMS services provided by [Company Name] (“we,” “us,” or “our”). By opting in to and using our SMS services, you agree to these Terms. If you do not agree, you must refrain from using our SMS services.
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Consent to Receive SMS Messages
By providing your mobile number and opting in to receive SMS messages from us, you consent to:
- Receiving transactional, promotional, or informational SMS messages.
- Receiving messages at the frequency specified at the time of opting in.
- Incurring any standard messaging or data rates imposed by your mobile carrier.
Opting Out
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Upon receipt of your opt-out request, we will send a confirmation and discontinue SMS communications to your number.
Compliance with Laws
We comply with applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act. By using our SMS services, you agree to:
- Provide accurate and up-to-date contact information.
- Avoid using our services in any unlawful or unauthorized manner.
User Responsibilities**
You are responsible for:
- Maintaining control of the mobile number you provided.
- Informing us promptly if your number changes or is deactivated.
- Ensuring that messages received from us are lawful and permissible under your mobile carrier’s terms.
Message Delivery
We strive for timely and reliable SMS delivery but cannot guarantee delivery or receipt of messages due to circumstances beyond our control, such as:
- Mobile carrier outages.
- Network delays.
- Recipient’s device or service limitations.
Privacy
Your privacy is important to us. Our [Privacy Policy](link) explains how we collect, use, and protect your information. By using our SMS services, you consent to the data practices described in the Privacy Policy.
Prohibited Uses
You agree not to use our SMS services for:
- Sending fraudulent, abusive, or unlawful messages.
- Impersonating another person or entity.
- Distributing spam or unsolicited messages.
Termination
We reserve the right to suspend or terminate your access to SMS services at our sole discretion, without notice, if we believe you have violated these Terms or applicable laws.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for any damages arising from:
- Your use or inability to use SMS services.
- Delays, errors, or omissions in message delivery.
- Actions taken based on SMS communications.
Changes to Terms
We may update these Terms from time to time. Updates will be effective upon posting. Your continued use of our SMS services after changes are posted constitutes your acceptance of the updated Terms.
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Contact Us
For questions or concerns about these Terms or our SMS services, contact us at:
- Email: hello@fernandfae.com
- Phone: (360)313-6465