Term of Use: SMS Compliance

Terms of Use: SMS Compliance

Effective Date: 1/1/2025

These Terms of Use (“Terms”) govern your use of SMS services provided by [Fern and Fae Massage LLC] (“we,” “us,” or “our”). By opting in to and using our SMS services, you agree to these Terms. If you do not agree, you must refrain from using our SMS services.

1. Consent to Receive SMS Messages

By providing your mobile number and opting in to receive SMS messages from us, you consent to:

  • Receiving transactional, promotional, or informational SMS messages.
  • Receiving messages at the frequency specified at the time of opting in.
  • Incurring any standard messaging or data rates imposed by your mobile carrier.

2. Opting Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Upon receipt of your opt-out request, we will send a confirmation and discontinue SMS communications to your number.

3. Compliance with Laws

We comply with applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act. By using our SMS services, you agree to:

  • Provide accurate and up-to-date contact information.
  • Avoid using our services in any unlawful or unauthorized manner.

4. User Responsibilities

You are responsible for:

  • Maintaining control of the mobile number you provided.
  • Informing us promptly if your number changes or is deactivated.
  • Ensuring that messages received from us are lawful and permissible under your mobile carrier’s terms.

5. Message Delivery

We strive for timely and reliable SMS delivery but cannot guarantee delivery or receipt of messages due to circumstances beyond our control, such as:

  • Mobile carrier outages.
  • Network delays.
  • Recipient’s device or service limitations.

6. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our SMS services, you consent to the data practices described in the Privacy Policy.

7. Prohibited Uses

You agree not to use our SMS services for:

  • Sending fraudulent, abusive, or unlawful messages.
  • Impersonating another person or entity.
  • Distributing spam or unsolicited messages.

8. Termination

We reserve the right to suspend or terminate your access to SMS services at our sole discretion, without notice, if we believe you have violated these Terms or applicable laws.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any damages arising from:

  • Your use or inability to use SMS services.
  • Delays, errors, or omissions in message delivery.
  • Actions taken based on SMS communications.

10. Changes to Terms

We may update these Terms from time to time. Updates will be effective upon posting. Your continued use of our SMS services after changes are posted constitutes your acceptance of the updated Terms.

Contact Us For questions or concerns about these Terms or our SMS services, contact us at:

  • Email: hello@fernandfae.com
  • Phone: 360-313-6465